B2C Clothing Business Logistics Slow &Nbsp; Smart Things Whispered Complaints

In September 29, 2011, the "China's e-commerce complaints and rights protection public service platform" sponsored by the China Electronic Commerce Research Center received many netizens' favorite words.

Case 1: Mr. Amiyu Megumi's complaint:

2011.9.06 has bought 1 Adidas female purple trousers from Qiao Qiao language. So far, they haven't shipped them. During the 3 calls, they always say that logistics is busy and patient is waiting.

The state of the intermediate shipment has always been the time when the freight forwarder shipped the.9.21 number, and the state became a failure to deliver the goods. On the 9.22 day, the customer service said again that the product was gone, and said a bunch of useless words, but was canceled by customer service! Such behavior is considered to be a fraud!

Case two: Mr. Yang's complaint

The order in September 15th is 24, and it hasn't been shipped for nine days. The customer service phone simply can't get through. The feeling is that the goods are far from being expected. We may never buy anything in a fancy shop. This online shopping user of the ashes has planted a disappointing beauty. I bought something in a long time ago, but I didn't know how the website is going to be done now.

According to the reaction of netizens, our staff contacted the smart stuff.

It is understood that Qiao Qiao Qiao is a large online shopping platform in China's B2C market. It is one of the popular and influential e-commerce websites in the field of e-commerce in China.

We will better supervise the electric business enterprises.

In response, Wang Zhouping, an online shopping and rights expert at the China Electronic Commerce Research Center, said that recently, netizens complained quite a lot about the popular language, and the problems were mainly focused on slow delivery, slow return and after-sales service.

As a famous enterprise in China's B2C market, Qiao Qiao Qiao's logistics can give a little strength to its logistics, and can improve it after sale.

According to the survey conducted by the China Electronic Commerce Research Center, it is often decided to purchase other users with household registration tablets and reviews. Therefore, the electricity supplier enterprises should pay attention to the user shopping experience and uphold the integrity management.

In October 20th, the 2011 China garment industry e-commerce summit and the China garment industry e-commerce Procurement Association Co sponsored by the China Electronic Commerce Research Center and China apparel network will be held in Ningbo.

At that time, the "2011 integrity clothing business enterprise Ningbo declaration" will be released.